FAQ

Shipping

Do you ship for free?
Yes. Standard shipping is free on every US order.

How long does delivery take?
Most orders arrive in about one week. Small leather goods are often faster. You get a tracking number as soon as your order ships.

Do you ship internationally?
Not yet. We currently ship within the US only.


Returns

Can I return a bag?
Yes, within 30 days of delivery if it is unused and in original condition.

Can I return small leather goods?
Wallets, card cases, key rings, AirTag holders, phone crossbodies and jewelry cases are handmade and final sale.

My item arrived damaged or wrong. What now?
Email us within 14 days of delivery with your order number and a photo. We will replace it or refund you in full.


Materials

What is vegan leather?
A high-quality, animal-free material that looks and feels like leather. It is lightweight, easy to clean and holds its shape.

Are the small leather goods real leather?
Yes. They are handmade from genuine leather, and each piece can show small natural marks.

How do I care for my bag?
Wipe it with a soft, slightly damp cloth. Keep it away from direct heat and store it stuffed with paper so it keeps its shape.


Payment

Which payment methods do you accept?
Visa, Mastercard, American Express, Apple Pay, Shop Pay and PayPal, processed securely by Shopify.